Contact
If you have questions about WNEEDU products, orders, shipping, returns, or other website matters, please contact our customer service team by email.
Customer Service
Email: service@wneedu.shop
When contacting us about an existing order, please include your order number and the email address used when placing the order. This information helps us identify the relevant order and respond to your request.
Business Information
Brand: WNEEDU
Trademark Owner: Chen qiangqiang
Trademark Registration No.: 5,433,342
Registered Address:
No. 202, Huangdun, Anhai Town,
Jinjiang City, Quanzhou City,
Fujian Province, China 362200
Product Questions
For questions about product sizes, measurements, colors, materials, or other product details, please include the product name in your email.
Order Questions
For questions concerning an order, please provide your order number and a description of the issue. If the question concerns a damaged or incorrect item, photographs may also be requested to help document the issue.
Returns and Refunds
Before sending an item back, please contact us by email and review our Refund & Return Policy. Customer service will provide the applicable return instructions and return address when a return is approved.
Mailing Information
The address listed above is the trademark registration address shown in the WNEEDU trademark record. It should not be used as a product return address unless customer service specifically provides that instruction for your order.
Email: service@wneedu.shop